Contact Us

Return Policy

I accept returns and exchanges within 7 days of delivery

Conditions of Return

Buyer must contact me and send item back within 7 days of delivery:

• Buyer can return or exchange this item

• Item must arrive back to seller within 30 days of delivery

• Buyer is responsible for return postage costs

• Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition

Customs and import taxes

Buyers are responsible for any customs and import fee's that may apply. I'm not responsible for delays due to customs



Delivery

PLEASE NOTE Each of the categories below have a differen't form of processing/delivery - if you order products from differen't categories they will arrive at different times! Thank you!

Biothane Gear - Biothane products are made by hand by me. Expected Delivery is 5-7 business days (Mon-Fri) in Canada and 7-10 business days (Mon-Fri) in the U.S

Unisex Apparel - Human Apparel is designed by me and sent to a printer in Canada where they will ship out the product to you. Processing time is 4-5 Business days and Expected Delivery is 3-5 Business Days (Mon-Friday) in Canada and 5-7 Business Days in the U.S. Products should be expected to arrive 7-10 Business Days (Mon-Friday) from purchase date in Canada and 9-12 Business Days (Mon-Friday) in the U.S.

Dog Apparel- Dog Apparel is designed by me and sent to a printer in the U.S where they will ship out the product to you. Processing time is is 3-7 Business days and Expected Delivery is 3-5 Business Days (Mon-Friday) in the U.S and 5-7 Business Days in Canada. Products should be expected to arrive 6-12 Business Days (Mon-Friday) from purchase date in the U.S and 8-14 Business Days (Mon-Friday) in the Canada.